Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By accessing or using ArenaX, you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform.

2. Eligibility

  • You must be at least 13 years old to use ArenaX.
  • Users under 18 must have parental or guardian consent.
  • You must provide accurate information during registration.
  • One account per person; multiple accounts will be banned.

3. Tournament Registration & Payments

  • Entry fees are non-refundable once a tournament goes LIVE.
  • Refunds for cancelled tournaments are processed within 7 business days.
  • All payments are processed through Razorpay (UPI, cards, netbanking).
  • ArenaX is not responsible for payment gateway downtime.
  • Fake or fraudulent payment attempts will result in a permanent ban.

4. Tournament Rules & Fair Play

  • All players must follow game-specific rules posted on each tournament page.
  • Use of hacks, cheats, emulators (unless allowed), or exploits is strictly prohibited.
  • Screen recording is mandatory for dispute resolution.
  • Team leaders are responsible for their team members' conduct.
  • Disputes must be raised within 15 minutes of match completion via Discord.
  • Admin decisions on disputes are final.

5. Prize Distribution

  • Prizes are distributed within 24 hours of tournament completion.
  • Prize money is sent to the team leader's verified UPI ID or bank account.
  • ArenaX reserves the right to withhold prizes in case of rule violations.
  • Tax liability on prize money is the responsibility of the winner.

6. Account Termination

ArenaX may suspend or terminate accounts for rule violations, fraud, abusive behavior, or any activity that disrupts the platform.

Banned users forfeit any pending prizes.

7. Limitation of Liability

  • ArenaX is not liable for in-game bugs, server crashes, or issues caused by third-party services.
  • Maximum liability is limited to the entry fee paid for a specific tournament.

8. Changes to Terms

  • ArenaX reserves the right to modify these terms at any time.
  • Continued use after changes constitutes acceptance.
  • Users will be notified of major changes via the platform.

9. Contact

For questions about these terms, contact us at support@arenax.gg or visit our Contact page.